To all GTN Mobile Customers,
Thank you for always supporting GTN Mobile.
Our sincere apologies for this sudden incident.
Regarding the November 2023 Invoice that has been progressively issued since November 8,
there is an issue within our distribution system, resulting in a delay in the intended distribution of certain billing emails.
Due to this issue, it is anticipated that the delivery of payment information to your email address will experience an approximate one-week delay compared to the usual timing.
We deeply regret any inconvenience caused by this situation and offer our sincere apologies.
Currently, our company is making every effort to address the problem and swiftly restore the standard operations.
While the restoration may take a little time, we sincerely ask for your understanding and cooperation.
If you have any inquiries or difficulties concerning the billing details, please feel free to contact our Customer Service.
Global Communications Division, Global Trust Networks Co., Ltd.